Office Ready: Administration Skills
This online course is designed to build practical digital and office administration skills through real-world, hands-on activities. Delivered over 20 online sessions, each 2.5 hours, the course focuses on tasks and scenarios commonly encountered in a modern office environment.
Students will develop confidence using digital tools while learning how to manage everyday administrative responsibilities such as communication, scheduling, document creation, customer service, and online systems. All learning is contextualised to office-based roles, ensuring skills are immediately transferable to employment or further study.
This course is ideal for stay-at-home parents and caregivers, people with mobility challenges, those currently working, or anyone who prefers the flexibility of online learning. No advanced technical knowledge is required, and students will be supported to get set up and comfortable using Zoom and online learning platforms.
What you will learn:
Students will build skills in:
Professional communication, emails, meetings & phone etiquette
Microsoft Office & essential computer skills
Online ordering, bookings & office systems
Customer service & workplace professionalism
Diary management, scheduling & organisation
Workplace health & safety practices
Teamwork, collaboration & email etiquette
Common office terminology & procedures
Cyber safety, spam & phishing awareness
Resume writing, cover letters & job readiness
By the end of the course, students will feel confident navigating digital tools, communicating professionally, and performing core administration tasks in an online or office-based workplace.
Course Details:
When: July - December 2026
Time: Day and times TBC
Cost: $154 / $111 with concession
Location: Online, in the comfort of your home
Expressions of interest are now open. Register your interest below or get in contact with our office by phoning us on (03) 9087 1155.
About Courses in Computers
An appointment is necessary to determine the correct course for your skill and knowledge level. You can enrol at any time. Please see course fees here. These courses are subject to sufficient enrolments.